Delivery times

Delivery times depending on

- the presence of the article in our warehouse
- the presence of the article in our supplier's warehouse and its delivery
- the shipping address

If the required items are present in our warehouse of via A. Gitti, 56 in Marcheno V.T. (BS) you can receive them, barring unforeseen circumstances, within 2 working days from your order for any destination in Italy and within 7 days abroad. Deliveries in Italy are made during the day, without notice, in case the recipient does not find the courier will leave a note and will pass the next day.
For foreign coutries delivery is by appointment: the customer will recive a call from the courier to fix the date and time of delivery according to the needs .

 UPS is the courier we work with regularly at www.ups.com and you'll have the ability to track your shipment by entering the tracking code which will be sent via email.

We wish to clarify that not all articles published are in our warehouse and may find that it takes time logistics of our suppliers. For this reason , especially when they would be a present for someone, please contact us by writing email or through the chat on line or phone to check the availability and delivery of the desired articles .

We are doing our best to always have in stock the most requested items and select new suppliers on the basis of a guarantee short delivery times, maximum of 7 working days.

The geographical position of the companies, the breadth of their catalog and way of production and import and many other factors determine the variability of the delivery of the items on our website .

When we receive an order we communicate as soon as possible to the customer the availability of requested items and we will not incase the amount if the items are not available immediately (the amount is only "engaged" for 3 days by our payment system waiting for an action). Once communicated to the customer delivery times we let him free to decide whether to wait or cancel the order (in this case, the authorization of payment is immediately delete and the amount credited to the credit card of the customer ) .

Information on the logistics of some companies we work with :

SUMMARY timing has very long , 3/4 weeks, in fact publish only the libraries sapiens that we normally have in stock.

PRESENT TIME AND UMBRA have a vast catalog , and not all products are immediately available in their warehouses Dutch . If you are the delivery is fast , if you do not have the timing can also become very long .

Libraries KRIPTONITE are made ​​according to the customer's requirements , therefore we invite you to ask for a custom quote. Delivery times are about 3 weeks .